Create new team member roles for my account

Custom roles let account owners combine account access permissions in different ways to fit a team's needs. You can set up custom roles for Websites + Marketing, Digital Marketing or GoDaddy Conversations.

1. In a web browser, go to your GoDaddy product page.
2. Navigate to your Users page:
   If you have a Websites + Marketing plan, scroll to Websites + Marketing and select Manage next to your site. In the left menu, expand Website.
   
   OR
   
   If you have the standalone version of Conversations, expand Conversations Unified Inbox. To the right of your Conversations plan, select Web Inbox.
   
   OR
   
   If you have a Digital Marketing plan, scroll to Digital Marketing and select Manage next to your plan. In the left menu, expand Marketing, and then select Email Marketing.
3. Select Users (either from the left menu or under Quick Links in the right side bar).
4. In the upper-right corner, select Manage Roles & Permissions.
5. Select Add role.
6. Give the role a name and description.
7. Select the permissions for this role.
   Websites + Marketing:
   • Design and edit website content: Create, update and customize website pages, sections, layout and content.
   • Publish website changes: Publish or unpublish changes to control what’s visible to visitors.
   GoDaddy Conversations
   • Manage channels and settings: Create chat widgets for your website, edit chatbots and chat availability times, manage notification settings and manage your business phone number, if your plan has this feature.
   • Manage Conversations threads: Reply to and compose new Conversations threads, manage notification settings, and, if your plan has a business phone number, make and receive calls.
   • Delete Conversations threads: Manage notification settings and delete any conversation thread.
Email Marketing
• Send email campaigns: Create, edit, delete and clone email campaigns, contacts and contact lists. Campaigns can be sent to contacts.
• Draft and manage email campaigns: Create, edit, delete and clone email campaigns, contacts and contact lists.
• Manage email marketing settings: Manage sender details, verification, email tracking and integrations.
  
  Note: Both Send email campaigns and Draft and manage email campaigns grant full access to your contacts and contact lists so the team member can view and manage your contacts.
8. Select Add role.

The role will now be available in the User Role dropdown menu when you invite new team members to manage your account.

Related steps

• Add team members to my Websites + Marketing or Conversations account
• Edit or remove team members from my Websites + Marketing or Conversations account

More info

• Customize my website’s text
• Manage notifications for Chat + Conversations
• Read and reply to GoDaddy Conversations messages
• Block or unblock a number in GoDaddy Conversations