Resend or reprint a receipt
If a customer needs another copy of their receipt, then print a new one or send them a digital copy by email or text.
- Log in to the Poynt Smart Terminal using your owner or manager account.
- Tap the Transactions app on your launch screen.
- Find the transaction in the list and tap it, then tap Receipt.
- Print receipt: Print a new paper copy of the receipt.
- Email: Enter the customer’s email address and tap Send to email them a receipt.
- Send Text: Enter the customer’s phone number and tap Send to send an SMS message with a link to their receipt.