Skip to main content
Help Center

GoDaddy Help

Safety and Regulatory Info: Poynt Smart Terminal V3.0

Read this guide for important safety and health information for your Poynt Smart Terminal V3.0.

Note: You can find the version number on the sticker on the back of your device. Have a different version? Review the Quick Start Guides and Safety Info for all GoDaddy Payments devices.
Package contents
  • Device X 1
  • Docking Station X1
  • USB-C Cable X 1
  • Power Adapter X 1
  • Plug Adapter Kit X 1
  • Receipt Roll X 1

We recommend reviewing our Quick Start Guide before you begin using the Poynt Smart Terminal.

Specification

SoC
Qualcomm SDM 450

OS
Poynt OS and Android 10.1

8" LCD
800 x 1280; MIPI

8" Touch Panel
Multi-point, projected capacitive type, GG, Air bond

5"LCD
480x800; RGB

5" Touch Panel
Multi-point, projected capacitive type, GG, Air bond

System Memory (RAM)
2GB DDR3

Storage (Flash Memory)
16GB

Communication

WLAN
802.11 a/b/g/n/ac

WWAN
GSM (for EU), WCDMA, LTE/4G

WPAN
BT 4.2+HS compliant/Dual Role

NFC
Supports major NFC/contactless schemes, ISO14443 A&B, MiFare capable, ISO 18092 capable

Speaker
Mono with chambers, optimized for voice

Buzzer
4.8KHz, 80dB @10cm

Sensors
3-axis accelerometer, SAR sensor, Light sensor

Printer
2-inch Thermal Printer

Camera

Merchant-Facing Camera
2MP

Barcode Scan Camera
5MP

Payment Module - SoC
Maxim 32555

Power

Battery Pack
5900mAh, 3.7V, 21.83Wh

Power Adapter
AC-DC, Input: 100-240VAC, Output: 5VDC, 3A

IO Port

SIM
Nano-SIM, tray type

USB
USB-C

Card reader
Magnetic Strip, Chip

Button/Switch
Power/Sleep button
Developer button (pinhole)

LED Indicator
System status - RGB LED, Merchant facing
Payment status - RGB LED, Customer facing

Housing
Plastic

Dimensions
Terminal: X-123mm Y-273mm Z-99mm
Dock: X-122mm Y-84mm Z-32mm

Weight
Terminal: 0.9kg
Dock: 0.1kg

Dock
USB-A 2.0 X 2, RJ45 X 1, RJ12 X 1, USB-C X 1 (power input only)

Regulatory Information

Operating Environment
Voltage: AC input 100-240 VAC, 50/60 Hz; DC output 5VDC 3A
Temperature: 0° to 35°C

Long Term Storage Environment
Temperature: 5° to 30°C, relative humidity 20% to 75%

Warning icon

Warning: Read this guide for important safety and health information that applies to the Poynt device that you have purchased.

Failure to follow instructions and properly set up, use and care for this product can increase the risk of serious injury or death, or damage to the device or devices.

Battery
This device contains a built-in lithium-ion battery, improper use of which may result in overheating, fire and injury. The battery in this device is not user replaceable and should only be replaced by an authorized service provider.

For optimal lithium-ion battery performance, follow advised guidelines:

  • Operating Environment Temperature
  • Storage Environment Temperature
  • Charge Poynt Smart Terminal with approved docking station or approved Power Adapter set to 100% full charge every 6 months.
Warning icon

CAUTION

  • Risk of explosion if the battery is replaced by an incorrect type.
  • Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
  • Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.
  • A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.

Please note:

  • Not following above guidelines may result in the battery capacity draining quicker, increase duration to achieve full charge, impede ability to achieve full charge, and deplete battery to zero capacity.
  • Not following above guidelines may result in the product not functioning, rendering it unusable or unrecoverable.

Disposal Information
Recycle and dispose of in accordance with local, state and federal regulations. This device must be recycled or disposed of separately from household waste or recycling.

Regulatory Information
Regulatory information, certification, and compliance information can be found at poynt.com/legal.
Check the E-labels from Settings > Certifications.

FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

ISED Compliance Statement
This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

SAR statement
This equipment complies with FCC/ISED radiation exposure limits set forth for an uncontrolled environment. End user must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

The portable device is designed to meet the requirements for exposure to radio waves established by the ISED. These requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported under this standard during product certification for use when properly worn on the body. The SAR test distance for extremity is 0cm, and the SAR test distance for body is 10cm.

California Proposition 65 Warning:
Warning icon
Warning: This product can expose you to DEHP, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

Poynt Statement WEEE Directive 2012/19/EU + Battery Directive 2006/66/ec
Electrical and electronic equipment (EEE) and batteries contain materials, components and substances that may be hazardous and present a risk to human health and the environment when waste electrical and electronic equipment (WEEE) and batteries are not handled correctly.

Electrical and electronic equipment and batteries are marked with the crossed-out wheelie bin symbol indicating that electrical and electronic equipment and batteries should not be disposed of in the regular household waste stream, but need to be collected separately. In case batteries contain more than 0,0005% mercury (Hg), 0,002% cadmium (Cd) or 0,004% lead (Pb) (by weight), the corresponding chemical symbol is displayed on the battery. Users need to follow local recycling regulations to reduce adverse environmental impact in connection with disposal of WEEE and batteries and to increase opportunities for reuse, recycling, and recovery of WEEE and batteries. To facilitate this, free collection points may be available in your area or you can contact Poynt to organize collection. Users are responsible for removing personal data from electronic devices prior to disposal.

All rechargeable batteries have a limited lifespan and may eventually need to be serviced or recycled. The Poynt Smart Terminal and Poynt 5 batteries are designed to retain up to 80% of its original capacity at 800 complete charge cycles. Don’t attempt to replace batteries yourself—you may damage the battery, which could cause overheating, fire, and injury. The lithium-ion battery in your terminal should be serviced or recycled by Poynt or an authorized service provider, and must be recycled or disposed of separately from household waste. Dispose of batteries according to your local environmental laws and guidelines.

WEEE: Disposal icon

Batteries: Battery disposal icon

Poynt Product Take-Back Statement
Please see below for country-specific recycling options for products that are end of life. If local disposal options are not listed, please contact Poynt at environment@godaddy.com. Poynt will work with you to arrange for the environmentally sound treatment of the product.

Poynt Recycling Information by Country
Ireland
Poynt is registering as a WEEE producer with the Irish EPA and as a WEEE and battery producer with The Producer Register Ltd (WRS-Blackbox). Poynt fulfills its recycling obligations through offering product take-back for professional products and through membership of a battery producer compliance scheme.

PRL Registration Number: 3510WB

Information on the return and collection options for batteries in Ireland is available at: https://www.weeeireland.ie/household-recycling/where-can-i-recycle/

Italy
Poynt is registered as a WEEE producer with the Ministero dell'Ambiento (Registro A.E.E.) and a battery producer with the Ministero dell'Ambiento (Registro Pile e Accumulatori). Poynt fulfills its recycling obligations through membership of a WEEE producer compliance scheme and a battery producer compliance scheme.

WEEE Registration Number: IT22110000014370
Battery Registration Number: IT22110P00008260

Information on the return and collection options for WEEE in Italy is available at: https://www.cdcraee.it/centri-di-raccolta-comunali/

Information on the return and collection options for batteries in Italy is available at: https://www.raccogliamopiupile.it/

Poland
Poynt is registered as a WEEE producer, battery, and packaging producer with the BDO. Poynt fulfills its recycling obligations through membership of a WEEE producer compliance scheme, a battery producer compliance scheme, and a packaging producer compliance scheme.

In Poland, WEEE and batteries can be returned at local collection points.

United Kingdom
Poynt is registered as a WEEE producer with the UK Environment Agency. Poynt fulfills its recycling obligations through offering product take-back for professional products.

EU Compliance Statement
This product complies with the RED Directive 2014/53/EU, & RoHS 2011/65/EU. Point of contact: Poynt, LLC, Attn: Compliance, 2155 E GoDaddy Way, Tempe, AZ, 85284 USA

Use Restriction: This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range.

European Union: Disposal Information
Warning icon
This symbol on the product or its batteries or its packaging means that this product and any batteries it contains must not be disposed of with your household waste. Instead, it is your responsibility to hand this over to an applicable collection point for the recycling of batteries and electrical and electronic equipment.

EU Representative Contact Information:
Company Name: Clever Rep AB
Address: Box 1898
Post code: 116 74
Post town/city: Stockholm
State/region: Stockholm
Country: Sweden
Email: ar-contact@cleverrepresentative.eu
Phone (not support): +46 8 12400745


Icon for the EU declaration of conformity

This device was tested for typical body-worn operations. To comply with RF exposure requirements, a minimum separation distance of 0cm must be maintained between the user’s body and the handset, including the antenna. Hereby, Poynt, LLC declares that the radio equipment type PST3 is in compliance with Directive 2014/53/EU.

This equipment complies with Directive 2014/53/EU radiation exposure limits set forth for an uncontrolled environment. End user must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.The portable device is designed to meet the requirements for exposure to radio waves established by European Union market (France).

SAR Limit:
Limbs: 4.0W/kg
Brain/Body: 2.0W/kg

SAR Value:
Limbs: 3.52W/kg
Brain/Body: 1.33W/kg

Maximum EIRP for EU
Bluetooth: 2402MHz-2480MHz 8.18dBm
Bluetooth LE: 2402MHz-2480MHz 2.94dBm
Wifi: 2412MHz-2472MHz/ 2422MHz-2462MHz 16.15dBm
Wifi: 5150MHz-5725MHz 19.92dBm
Wifi: 5725MHz-5875MHz 13.27dBm
NFC: 13.56MHz -20.68dBuA/m
GSM900: 880-915MHz/ 925-960MHz 33dBm
DSC1800:1710-1785MHz/ 1805-1880MHz 30dBm
WCDMA Band 1: 1920-1980MHz/ 2110-2170MHz 24dBm
WCDMA Band 8: 880-915MHz/ 925-960MHz 24dBm
LTE Band 1: 1920-1980MHz/ 2110-2170MHz
LTE Band 3: 1710-1785 MHz/ 1805-1880 MHz
LTE Band 7: 2500-2570 MHz/ 2620-2690 MHz
LTE Band 8: 880-915 MHz/ 925-960 MHzz
LTE Band 20: 832-862 MHz/ 791-821 MHz
LTE Band 28: 703-748 MHz/ 758-803 MHZ
LTE Band 38: 2570-2620 MHz/ 2570-2620 MHz
LTE Band 40: 2300-2400 MHz/ 2300-2400 MHz
23dBm

More info