Set up my Office 365 email address on my iPhone or iPad

Intro | Step 1 | Step 2 | Step 3 | Step 4 | Summary

To set up your email address on your iPhone Mail app, you'll need your Office 365 email address, password and the Mail app.

  1. Tap Settings.
  2. Tap Accounts & Passwords.
  3. Tap Add Account.
    In Passwords & Accounts, tap Add Account
  4. Tap Exchange.
    Tap Exchange
  5. Enter your Email address and a short Description (e.g. your company's name).
  6. Tap Next.
    Enter email, company description, and tap Next
  7. Tap Sign In to confirm you want to Sign in to your Exchange account using Microsoft?.
    Tap Sign In to sign in to your Exchange account
  8. Enter your Password and tap Sign In.
    Enter password and tap Sign In

    Note: If Microsoft cannot find your account, you might be asked to enter your details manually:

    Username = your Office 365 email address
    Password = your Office 365 email password
    Server =
    Domain = leave blank

    You may be asked to enter the Internal and External URLs instead of the Server and Domain names. The internal and external URL is the same as the server,

  9. Tap Next.
  10. Select Consent on behalf of your organization an tap Accept.
    Consent for your organization and tap Accept
  11. Tap Save (You can update settings here at any point).
    Review settings and tap save
  12. That's it, you'll see your Office 365 account under Accounts.
    See Office 365 email account display under Accounts

Great, your email is on your iPhone Mail app and you're good to go! If you want to add your email to another device, you can go back to step 3 for other email account instructions. If you're all set, head to the next step!

Step 4, let's go send your first email!

More info

Common issues for setting up email on a phone.

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