Dive in: GoDaddy Smart Terminal Duo articles
Here's a list of all Help articles for the GoDaddy Smart Terminal Duo. Use it as your guide to learn more about getting the most from your GoDaddy Smart Terminal Duo.
| Click to jump to each section | ||
|---|---|---|
Get started with the GoDaddy Smart Terminal Duo | Using the GoDaddy Smart Terminal Duo | |
GoDaddy Smart Terminal Duo App Center | Orders, payments and transactions | |
Connect accessories | Troubleshoot the GoDaddy Smart Terminal Duo | |
Replace hardware and accessories | ||
Get started with the GoDaddy Smart Terminal Duo
Learn how to order, set up and connect your GoDaddy Smart Terminal Duo. (Back to top)
- What is GoDaddy Payments?
- Start using the GoDaddy Smart Terminal Duo
- GoDaddy Smart Terminal Duo onboarding guide
- What's included with my GoDaddy Smart Terminal Duo?
- Connect my GoDaddy Smart Terminal to a Wi-Fi connection
- Connect the GoDaddy Smart Terminal Duo to a mobile network
- Install a SIM card into your GoDaddy Smart Terminal Duo
- What devices are available with GoDaddy Payments?
- Understand the Point of Sale Plus Plan
- Understand the Invoicing & Pay Links Plus plan
- Order a GoDaddy Payments POS device
- Comparing the V2.0 and V3.0 GoDaddy Smart Terminal Duo
- Hardware manuals and Quick Start guides
- Statement of Support – GoDaddy Payments
- GoDaddy smart terminal OS release notes
- GoDaddy Smart Terminal Catalog app release notes
- GoDaddy Smart Terminal Register app release notes
Using the GoDaddy Smart Terminal Duo
Set up your product catalog, manage users, and customize your GoDaddy Smart Terminal Duo settings. (Back to top)
- Create a product catalog
- Add products to the product catalog
- Add product variants and modifiers
- Add categories to your catalog
- Sync your online store inventory with your GoDaddy Smart Terminal
- Manage inventory on your GoDaddy Smart Terminal
- What native apps are available on my GoDaddy Smart Terminal?
- Change the GoDaddy Smart Terminal passcode
- Add or remove POS device users
- Change users on my GoDaddy Smart Terminal
- Log out of the GoDaddy Smart Terminal
- Change your device name or catalog
- Customize my GoDaddy Smart Terminal screen
- Adjust the settings on a GoDaddy Smart Terminal
- What are the MID and TID and where can I find them?
- Which domain names and endpoints do GoDaddy Smart Terminals access?
- Assign POS device roles and permissions
- Turn on or reboot my GoDaddy Smart Terminal
- Tips for using the product catalog
- Create and apply taxes
- Create and apply discounts
- Create and apply product fees
- Change the GoDaddy Smart Terminal language
- Understand the icons on your GoDaddy Smart Terminal Duo
- How long is the battery life for my GoDaddy Smart Terminal?
- What do the cameras on the GoDaddy Smart Terminal Duo do?
- Clean and disinfect the GoDaddy Smart Terminal Duo
- GoDaddy Smart Terminal Duo safety and handling info
GoDaddy Smart Terminal Duo App Center
Customize your Smart Terminal with 3rd party apps to support your business. (Back to top)
- What is the App Center?
- What apps are available for my GoDaddy Smart Terminal?
- Subscribe to a GoDaddy Smart Terminal app
- Cancel a GoDaddy Smart Terminal app subscription
- Add a payment method in the App Center
- App Center billing questions
Orders, payments and transactions
Process orders and payments, manage your payouts, review transaction reports, and learn how to handle refunds and chargebacks. (Back to top)
- Process transactions with GoDaddy Smart Terminals
- Create an order on a GoDaddy Smart Terminal
- Process a pickup order on a GoDaddy Smart Terminal
- Process a local delivery order on a GoDaddy Smart Terminal
- Set up favorites on your POS device
- Search for products on your POS device
- Customize the product grid on my POS device
- Set up an Online Ordering channel
- Process offline payments on your GoDaddy Smart Terminal
- View my GoDaddy Payments orders
- View my transactions
- View my payouts
- Why are my payouts on hold or delayed?
- Issue a refund to my customer
- What are chargebacks and how do I dispute them?
- What does this transaction status mean?
- Resend or reprint a receipt
- Adjust tip settings for GoDaddy Payments
- Add customer tips to transactions
- Catalog App Overview: GoDaddy Smart Terminal
- Register App Overview: GoDaddy Smart Terminal
Troubleshoot the GoDaddy Smart Terminal Duo
Get help with power problems, connectivity issues, blank or unresponsive screen, physical damage and more. (Back to top)
- My GoDaddy Smart Terminal Duo isn't powering on
- My GoDaddy Smart Terminal Duo won't read cards
- Why is my customer’s credit card declined?
- Troubleshoot Wi-Fi connectivity
- A pickup or local delivery order isn’t appearing on a GoDaddy Smart Terminal
- My GoDaddy Smart Terminal Duo screen is blank
- Physical damage to the hardware
- Problems with the GoDaddy Smart Terminal Duo printer
- Send an error report to customer support
Connect accessories
Learn how to connect accessories for the GoDaddy Smart Terminal Duo, like a printer and cash drawer. (Back to top)
- Which printers and accessories can I use with the GoDaddy Smart Terminal?
- Connect a printer to a GoDaddy Smart Terminal
- Load a roll of printer paper
- Connect an accessory to a GoDaddy Smart Terminal
- Disable the GoDaddy Smart Terminal printer
- Can I use a stylus with the GoDaddy Smart Terminal Duo?
Replace hardware and accessories
Learn how to exchange or return your device, order replacement items, and review hardware warranty info. (Back to top)