GoDaddy Poynt Card Reader Help

What do the GoDaddy Poynt Card Reader lights and sounds mean?

The GoDaddy Poynt Card Reader uses sounds and a series of LED and NFC indicator lights to alert you to different statuses. These lights and beeps tell you what state the GoDaddy Poynt Card Reader is in and indicates when a transaction is happening, complete, or when there is a problem.


Card reader indicators

LED indicator light

  • None: The GoDaddy Poynt Card Reader is off.
  • Green: The GoDaddy Poynt Card Reader is fully charged.
  • Steady blue: The GoDaddy Poynt Card Reader is connected to a mobile device using Bluetooth.
  • Flashing blue every 2 seconds: Bluetooth is ready to pair or is attempting to pair.
  • Flashing blue every 5 seconds: The GoDaddy Poynt Card Reader is in standby mode.
  • Steady red: The GoDaddy Poynt Card Reader is charging.
  • Flashing red: The battery is low.
  • Alternating red and magenta: The GoDaddy Poynt Card Reader is attempting to pair to Bluetooth while charging.

NFC indicator lights

  • First LED is flashing: GoDaddy Poynt Card Reader is paired and in standby mode.
  • First LED is steady: GoDaddy Poynt Card Reader is ready to process a charge.
  • LEDs flashing in a consecutive order: GoDaddy Poynt Card Reader is reading credit card info.
  • All four LEDs are on and the GoDaddy Poynt Card Reader beeps once: The GoDaddy Poynt Card Reader has finished reading the card.

Beeps

  • One beep: The transaction is complete.
  • Two beeps: There was an error with the transaction. Please try again.

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