Your connection is not private: Error when signing in to email
If your domain is set to use email.domain.tld (like coolexample.com) to get to the GoDaddy sign-in page, you might see the errors “Your connection is not private” or “Secure Site Not Available” depending on your browser settings. This happens when your web browser can’t verify the website’s security certificate and is trying to protect you from an unsafe redirect. To fix this error, you can modify your browser settings.
Warning: Please be careful when making changes to your browser settings. Our GoDaddy Guides can’t help you with browser-related issues.
Select a tab based on the browser that you’re using.
- Open Google Chrome.
- In the upper-right corner, select the
menu, and then Settings. You can also go to the URL chrome://settings/. - On the leftmost side, select Privacy and security.
- Select Security.
- Under Secure connections, turn off the Always use secure connections toggle.
- Open Mozilla Firefox.
- In the upper-right corner, select the
menu, and then Settings. You can also go to the URL about:preferences. - On the leftmost side, select Privacy & Security.
- Scroll down to the HTTPS-Only Mode section.
- Select Don't Enable HTTPS-Only Mode. If you don’t want this change to affect all websites, select Manage Exceptions, and then, under Address of website, enter your domain name (like coolexample.com).
- Open Microsoft Edge.
- In the upper-right corner, select the
menu, and then Settings. You can also go to the URL edge://settings/profiles. - On the leftmost side select Privacy, search, and services.
- Select Security.
- Turn off the Automatically switch to more secure connections with Automatic HTTPS toggle.
You should now be able to sign in to your email using email.domain.tld without running into an error.
Related step
- If you have Microsoft 365, you can also avoid this error by setting up a branded sign-in page.