Is there any way to save an email in Workspace in a useful format? The only option is gives is .eml, which, as far as I can tell, nobody recognizes, including Workspace! I can't even bring a saved email back into Workspace to look at it.
My goal is to save emails which I may never reference, but also just might want to reference some day, off to disc so I can free up some space on Workspace.
Solved! Go to Solution.
The .eml format is commonly used in email clients such as Outlook. Our email teams may also request you to export this file for troubleshooting purposes.
If you're just looking to save messages off of the WorkSpace interface then your best option would be to download the messages through a desktop client to save the files to your local drive. Beyond that, there's no other method I'm personally aware of for saving messages to a local drive.
If any other member has some other suggestions for personal message backups, perhaps they'd be willing to share some more insight here.
Let's try this again.
If you're just looking to save messages off of the WorkSpace interface then your best option would be to download the messages through a desktop client to save the files to your local drive.
How the $%^& do I escape quote mode?
Anyway (This is Caesariatus.) that's what I was trying to do. It doesn't do me any good to save emails to disc, though, if I can't read them. I would be happy if I could just insert an .eml file into a Workspace composition window.
If you use the 'quote' feature just click below the quote to compose the rest of your message outside of it.
As for inserting a .eml into the composition, technically you can do this. However, this doesn't open the file and place the contents into the body of your message, just attach the file to the message for the recipient to download and open in their desktop client.