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delays in receiving emails to my outlook and android godaddy mailbox

Hi

 

Not my relay or other user issues - I don't do mass emails - seems like Godaddy server performance issues - been happening for the past week, 3-4 hour delays before I receive new mail into either inbox. It appears in godaddy webmail but not outlook or mobile android mail.  Totally frustrating and not helpful to my business. Any suggestions for what is causing this Godaddy? thanks

2 REPLIES 2
Employee
Employee

Re: delays in receiving emails to my outlook and android godaddy mailbox

Hi @laurenjh!

 

Thank you for posting. I'm not aware of this issue happening to anyone else at this time. If you're still having the problem, I'd recommend reaching out to our support team to troubleshoot. 

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support

Re: delays in receiving emails to my outlook and android godaddy mailbox

just set up an S9 -- same issue.  I get email on the web app, but the Samsung email app won't see it for sometimes hours, even with synch set at 15 minutes