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has a problem setting up go daddy Email using domain connected to wix

hello,

 

I have a GoDaddy domain connected to Wix. I wanted a business email so, 4 days ago I bought an Email from GoDaddy. I was given a set of orders to update the DNS, so I updated my DNS in Wix. However, I had an issue updating the MX. 

I was told that my email is good and I can send and receive, but I still have a problem receiving emails. I need to know what would be the problem. and if I need to create an exchange email to be able to use this business email. 

 

thanks

5 REPLIES 5
Super User III
Super User III

Re: has a problem setting up go daddy Email using domain connected to wix

@reem-ajlan 

 

What is your domain? This way we can query to see what your mail records are set for



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Re: has a problem setting up go daddy Email using domain connected to wix

my domain is: so3ra.net

.

thank you

Super User III
Super User III

Re: has a problem setting up go daddy Email using domain connected to wix

@reem-ajlan 

 

So right now the MX records you have is for the GoDaddy WorkSpace email, however it looks like you have Office 365

 

So you will want to remove the MX record with 20 and change the one with 10 to 

so3ra-net.mail.protection.outlook.com

 

You will also need to add the various records below to have Office365 fully work with all devices

 

Record Type Host Points to TTL 
CNAME (Alias) autodiscover autodiscover.outlook.com 1 hour 
CNAME (Alias) lyncdiscover webdir.online.lync.com 1 hour 
CNAME (Alias) sip sipdir.online.lync.com 1 hour 

 

Also 

 

Record Type Host Points to TTL 
CNAME (Alias) enterpriseregistration enterpriseregistration.windows.net 1 hour 
CNAME (Alias) enterpriseenrollment enterpriseenrollment.manage.microsoft.com 1 hour 

 

and finally

Record Type Name Target ProtocolService PriorityWeightPortTTL 
SRV (Service) @ 
(Or leave blank, if @ is not allowed) 
sipdir.online.lync.com _tls _sip 100 1 443 1 hour
SRV (Service) @ 
(Or leave blank, if @ is not allowed) 
sipfed.online.lync.com_tcp _sipfederationtls100 1 50611 hour

 

 

 



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
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Super User III
Super User III
Solution

Re: has a problem setting up go daddy Email using domain connected to wix

@reem-ajlan 

 

So right now the MX records you have is for the GoDaddy WorkSpace email, however it looks like you have Office 365

 

So you will want to remove the MX record with 20 and change the one with 10 to 

so3ra-net.mail.protection.outlook.com

 

You will also need to add the various records below to have Office365 fully work with all devices

https://support.wix.com/en/article/connecting-office-365-to-a-domain-in-your-wix-account

This page gives some step by step instructions



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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Re: has a problem setting up go daddy Email using domain connected to wix

it is working now! thank you so much I appriciate it!