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epotam
New

Certificate chain contains extraneous certificate/s, consider using the one provided.

Hi,

 

Using the SSl Tools certificate checker from Godaddy, I have a recommandation :

 

Certificate chain contains extraneous certificate/s, consider using the one provided.

 

How can I correct this ?

 

I download the certificate that Godaddy issued tio me, should I use another certificate from the repository ?

 

https://certs.godaddy.com/repository

 

Thanks for your help,

 

Regards,


Aurélien.

1 REPLY 1
Heather
Employee

Hello @epotam!

 

Thank you for posting. It sounds like you may need to reinstall your certificate. I'd recommend reaching out to our support team so they can have a look at your specific certificate and let you know what they see. 

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support