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Root directory and move website's files with Fillezilla

Hi everyone.

 

I struggle a bit lately, I need your help, it's my first time also.

I just bought on godaddy the "Web hosting - Economy Linux Hosting with cPanel".

I successfully connect my host server with Filezila, but the problem is I don't know where to put my website's files.

Everywhere I searched, they say to put in "public_html" but I can't find this folder in the root directory. Instead, I have "home/[my.Cpanel.login]". I copy there but when I connect to my site it displays an error 404.

Here is the screenshot when I access to my hosting server:

Capture.JPG

 

 Thank you for you help !

1 ACCEPTED SOLUTION

Accepted Solutions
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Super User III
Super User III
Solution

Re: Root directory and move website's files with Fillezilla

@Fabtimon 

 

If you haven't configured anything else on this account yet, I suggest contacting GoDaddy support and see if they can reset / re-deploy the account as somehow the folders which should be there like public_html and public_ftp got deleted



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

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3 REPLIES 3
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Super User III
Super User III

Re: Root directory and move website's files with Fillezilla

@Fabtimon 

 

I would go into the file manager via cPanel and confirm the path is correct - personally I find this faster than using FTP



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

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Re: Root directory and move website's files with Fillezilla

Thanks for your reply, but I did everything already and I have this error :

Capture2.JPG

 

Capture3.JPG

 

Highlighted
Super User III
Super User III
Solution

Re: Root directory and move website's files with Fillezilla

@Fabtimon 

 

If you haven't configured anything else on this account yet, I suggest contacting GoDaddy support and see if they can reset / re-deploy the account as somehow the folders which should be there like public_html and public_ftp got deleted



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post