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cPanel can't launch direct, but can access from godaddy account

Hello

 

I have a Godaddy VPS and a domain "tmvvps.com" which is running ok. But since last week, I am facing cPanel login problem. When I tried "www.tmvvps.com/cpanel" or "http://tmvvps.com/cpanel", browser replies "Mozilla: Server not found" or "Chrome: This site can’t be reached". Then I have to login my Godaddy account, and from Server->Cpanel, I can access to cpanel.

What will be the solution ? Even I have tried with IP also.

4 REPLIES 4
Helper IV
Helper IV

Re: cPanel can't launch direct, but can access from godaddy account

Hi, @shahrukhrydwan,

Kindly, Provide us your infrastructure details. 

 

Best Regards,

Manoj Kumar. 

Consider subscribing to our channel for more awesome walkthroughs.

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Re: cPanel can't launch direct, but can access from godaddy account

infrastructure details means VPS config details or login credentials ?

Re: cPanel can't launch direct, but can access from godaddy account

today i again tried with "http://tmvvps.com/cpanel" that forwarded me to "https://s50-62-135-142.secureserver.net:2083/" link shows "Server not found".

Then I tried with "https://50.62.135.142:2083" and works 😄

Helper IV
Helper IV

Re: cPanel can't launch direct, but can access from godaddy account

I think, Your VPS configuration has mismatched. 

Kindly, Tell us a few details about you VPS Plan. 

Is it Fully managed or Managed VPS?

When did you notice this strange error?

Did you configure VPS with all necessary modules (SSL, FQDN, So forth)? 

 

Best Regards,

Manoj Kumar. 

Consider subscribing to our channel for more awesome walkthroughs.

Subscription link below.

https://goo.gl/e81abo