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Add my Microsoft 365 email to Mail (Mac)

Step 3 of the Set up my Microsoft 365 account series.

Add your Microsoft 365 email to Mail. Then you can send and receive business emails from your Mac.

  1. Open Mail. (If this is your first time using Mail, opening the app will start the process.)
  2. From the menu bar, select Mail > Add Account.
    In Mail Menu, Add Account
  3. Select Exchange and Continue.
    Exchange and Continue
  4. Enter your Name and Microsoft 365 Email Address, and select Sign In.
    Enter name, email address, and Sign In
  5. Note: You might need to choose your account type as Work or School to continue.

  6. Select Sign In again to let Microsoft locate your email address and account info.
    Sign in again
  7. If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.
  8. Note: If Microsoft can't find your email, you'll be asked to enter your details manually:

    Username: Your Microsoft 365 email address
    Password: Your Microsoft 365 email password
    Internal URL: outlook.office365.com
    External URL: outlook.office365.com

  9. You'll be redirected to the Microsoft 365 sign-in page. Enter your email Password and select Sign In.
    Click sign in again
  10. The app will request permission to your account. Select Accept.
  11. Select Done. You can come back and edit these settings at any point.
    Select app settings and Done
  12. Your account will display and emails will start to load, which can take a few minutes.
    Inbox displays in Mail

More info

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