Add team members to my Conversations account
Note: For now, Conversations is available to customers in English markets only.
Add employees or other team members to your Conversations account to allow them to manage your inbox, without giving them access to anything else in your GoDaddy account. You can add as many employees as you like and remove them at any time.
- Go to your GoDaddy product page.
- If you have the standalone version of Conversations, scroll to Conversations Unified Inbox and select Web Inbox on the right.
OR
If you have a Websites + Marketing plan, scroll to Websites + Marketing and select Manage next to your site. - In the menu on the left, select User Settings.
- Select Invite users.
- Enter the user's name and email address.
- Under User Role, select Employee, Manager, Admin or a custom role that you've created.
- Employee: Can reply to and compose new Conversations threads. If you have a business phone number, it includes making and receiving calls on that number.
- Manager: Can manage channels and settings, reply to and compose new Conversations threads, and delete Conversations threads.
- Admin: Currently has the same permissions as a manager, but in future will also be able to view and manage roles and users.
- Custom role: Has custom permissions as defined by you. Find out how to create custom roles.
- Select Send invitation.
- Your team member will receive an email invitation and must complete the following steps:
- Select Accept Access in the email invitation.
- Follow the onscreen prompts to create or sign in to their GoDaddy account.
- Select Accept invite. They’ll be taken to your Conversations account, where they’ll have access to features available to their user role.
Note: Your team member can now download the Conversations mobile app where they can continue conversations and, if your plan has a Conversations business number, make and receive calls.
Related steps
- Create new team member roles for my Conversations account
- Edit or remove team members from my Conversations account