Create and apply product fees
Create and manage custom product or order fees from the Poynt Smart Terminal or through your web browser.
Once you’ve created a custom fee, you’ll need to manually apply the fee to any applicable orders that you create in the Register app. (Fees aren’t applied automatically.)
Note: You will need to create a catalog and assign it to your Smart Terminal if you haven't already.
Create fees in your Dashboard to apply to a specific product catalog.
- Sign in to your In Person Overview page (use your GoDaddy username and password).
- Select Catalogs.
- Select a catalog where you want to apply a fee.
- Below your catalog’s name, select Fees, and then Add fee.
- In the Code field, enter a name to help differentiate this fee from others you create.
- Set the Type to either Percentage % or Fixed amount.
- Enter a fee Percentage (%) or Amount ($).
- Switch on the Pre-tax toggle to apply the fee before tax is applied to the order.
- Select Save.
Create fees on your Smart Terminal to apply to items in a specific catalog or category.
- On the Smart Terminal home screen, tap Catalog. To change to a different catalog, tap Switch, then tap the catalog name.
- Apply a fee to items in a specific category or to all items in the catalog:
- All items in a category: Tap the category name, tap Fee, and then tap Add Fee.
- All items in the catalog: Tap Fee and then tap Add Fee.
- In the Code field, enter a name to help differentiate this fee from others you create.
- Set the Type to either % (percentage) or $ (fixed amount).
- Enter a fee Percent (%) or Amount ($).
- Switch on the Pre-Tax toggle to apply the fee before tax is applied to the order.
- Tap Done.
Manually apply a fee to a specific product or order when you create the order.
- On the Smart Terminal home screen, tap Register.
- Create an order and add at least one item.
- Manually apply a fee to the full order or to a specific product in the order:
- Full order: Tap More, then tap Fees. Apply either a Preset or Custom fee, then tap Confirm.
- Specific product: Tap Order Details, then tap
Edit next to the item. Tap +Add next to Fees, then apply either a Preset or Custom fee. Tap Confirm twice.
- Complete the transaction with the customer's desired form of payment.
