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Create and apply product fees

Create and manage custom product or order fees from the Poynt Smart Terminal or through your web browser.

Once you’ve created a custom fee, you’ll need to manually apply the fee to any applicable orders that you create in the Register app. (Fees aren’t applied automatically.)

Note: You will need to create a catalog and assign it to your Smart Terminal if you haven't already.

Create fees in your Dashboard to apply to a specific product catalog.

  1. Sign in to your In Person Overview page (use your GoDaddy username and password).
  2. Select Catalogs.
  3. Select a catalog where you want to apply a fee.
  4. Below your catalog’s name, select Fees, and then Add fee.
  5. In the Code field, enter a name to help differentiate this fee from others you create.
  6. Set the Type to either Percentage % or Fixed amount.
  7. Enter a fee Percentage (%) or Amount ($).
  8. Switch on the Pre-tax toggle to apply the fee before tax is applied to the order.
  9. Select Save.

Create fees on your Smart Terminal to apply to items in a specific catalog or category.

  1. On the Smart Terminal home screen, tap Catalog. To change to a different catalog, tap Switch, then tap the catalog name.
  2. Apply a fee to items in a specific category or to all items in the catalog:
    • All items in a category: Tap the category name, tap Fee, and then tap Add Fee.
    • All items in the catalog: Tap Fee and then tap Add Fee.
  3. In the Code field, enter a name to help differentiate this fee from others you create.
  4. Set the Type to either % (percentage) or $ (fixed amount).
  5. Enter a fee Percent (%) or Amount ($).
  6. Switch on the Pre-Tax toggle to apply the fee before tax is applied to the order.
  7. Tap Done.

Manually apply a fee to a specific product or order when you create the order.

  1. On the Smart Terminal home screen, tap Register.
  2. Create an order and add at least one item.
  3. Manually apply a fee to the full order or to a specific product in the order:
    • Full order: Tap More, then tap Fees. Apply either a Preset or Custom fee, then tap Confirm.
    • Specific product: Tap Order Details, then tap Edit icon Edit next to the item. Tap +Add next to Fees, then apply either a Preset or Custom fee. Tap Confirm twice.
  4. Complete the transaction with the customer's desired form of payment.

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