Create and apply product fees
Create and manage custom product or order fees from the Poynt Smart Terminal or through the Payments Hub in your web browser.
Once you’ve created a custom fee, you’ll need to manually apply the fee to any applicable orders that you create in the Register app. (Fees aren’t applied automatically.)
Note: You will need to create a catalog and assign it to your Poynt Smart Terminal if you haven't already.
Create fees through the Payments Hub in your web browser to apply to a specific catalog.
- Sign in to your Selling In Person Overview page (use your GoDaddy username and password).
- Select the Catalogs tab.
- Select Fees.
- Select Add Fee.
- In the Code field, enter a name to help differentiate this fee from others you create.
- Set the Type to either Percentage % or Fixed amount.
- Enter a fee Percentage (%) or Amount ($).
- Switch on the Apply before tax toggle to apply the fee before tax is applied to the order.
- In the Context field, select Order level.
Note: Item level fees aren’t currently available. Fees can only be applied at the order level.
- In the Catalog field, select the catalog to which the fee applies.
- Select Save.
Create fees in your Poynt Smart Terminal to apply to a specific catalog or category.
- On the Poynt Smart Terminal home screen, tap Catalog. To change to a different catalog, tap Switch, then tap the catalog name.
- Apply a fee to items in a specific category or to all items in the catalog:
- All items in a category: Tap the category name, tap Fee, and then tap Add Fee.
- All items in the catalog: Tap Fee and then tap Add Fee.
- In the Code field, enter a name to help differentiate this fee from others you create.
- Set the Type to either % (percentage) or $ (fixed amount).
- Enter a fee Percent (%) or Amount ($).
- Switch on the Pre-Tax toggle to apply the fee before tax is applied to the order.
- Tap Done.
Manually apply a fee to a specific product or order when you create the order.
- On the Poynt Smart Terminal home screen, tap Register.
- Create an order and add at least one item.
- Apply a fee to a specific product in the order or to the full order:
- Specific product: Tap Order Details, then tap the pencil icon
to the left of the item name. Tap +Add next to Fees, then apply either a Preset or Custom fee.
- Full order: Tap More, then tap Fees. Apply either a Preset or Custom fee.
- Specific product: Tap Order Details, then tap the pencil icon
- Tap Update.
- Complete the transaction with the customer's desired form of payment.
