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Create and apply taxes

You can create and manage taxes through the Payments Hub in your web browser, the Poynt Smart Terminal catalog, or the Terminal app. When you define taxes, you enable the Register app to automatically calculate and apply taxes to items during a transaction.

Note: You will need to create a catalog and assign it to your Smart Terminal if you haven’t already.


Create the taxes you want to use, then add them to the catalog. Here’s how you do it in the Payments Hub.

  1. Sign in to your Selling In Person Overview page (use your GoDaddy username and password).
  2. Select the Catalogs tab and select a catalog.
  3. Note: You can also apply taxes to an individual product or category by selecting the product or category, then Edit taxes. If you apply taxes to a catalog, don’t add additional taxes at the product or category level – you don’t want to charge tax twice!

  4. Below your catalog’s name, select Taxes, and then Select Add tax.
    The taxes tab above the catalog is highlighted
  5. Either create a new tax rate or apply an existing tax rate to items in your catalog:
    • To create a new tax, select Create Tax and fill in the Name, Type (such as sales tax, alcohol tax, etc) and Percent(%) or Amount ($) and select Save.
    • To use an existing tax, select Add existing, and select the box next to the tax you want to add, then select Add.

Create the taxes you want to use, then add them to the catalog. Here’s how you do it on the Poynt Smart Terminal.

  1. On the Poynt Smart Terminal home screen, tap Catalog. To change to a different catalog, tap Switch, then the catalog name.
  2. Note: You can also apply taxes to an individual product or category by selecting the product or category, then Edit taxes. If you apply taxes to a catalog, don’t add additional taxes at the product or category level – you don’t want to charge tax twice!

  3. Tap Taxes, and then Select Add Tax.
  4. Either create a new tax rate or apply an existing tax rate to items in your catalog:
    • To create a new tax, select Create Tax and fill in the Name, Type (such as sales tax, alcohol tax, etc) and Percent (%) or Amount ($) and select Save.
    • To use an existing tax, select Add existing, and select the box next to the tax you want to add, then select Add.

Set a tax rate for transactions you process using the Terminal app on the Poynt Smart Terminal, which doesn't use a product catalog (where taxes are saved).

  1. Tap Settings on the second page of the Smart Terminal home screen.
  2. Tap Business Settings.
  3. Switch the Tax on Terminal App toggle to On.
  4. Switch the toggle next to Tax 1 (0%) to On.
  5. Tap the Edit icon pencil icon.
  6. Enter a Name for the tax.
  7. Enter the tax Percentage. To enter a dollar amount, switch the toggle to $.
  8. Tap Save.

Once you apply taxes to products in a catalog, the tax rate is applied automatically to those items when you complete a transaction in the Register app.

Note: Taxes that you create in GoDaddy Payments don’t carry over to orders placed through the GoDaddy mobile app. To apply taxes during Checkout in the mobile app, tap Tax (under Subtotal) and then enter the tax percentage.

  1. On the Smart Terminal home screen, tap Register.
  2. Create an order using the Register app.
  3. Adjust tax rate at the order or product level.
    • Order: Tap the Tax On/Tax Off button in the upper-left corner to apply the tax rate that you've associated to the products in the order. No tax is applied to products that don't have an associated tax rate.
    • Product: To add or remove tax from a specific item in the order, tap Order Details, then tap the Edit icon pencil icon next to the item. Switch the Taxes toggle to On/Off, then Update.

    Note: If no tax is assigned at the catalog, category, or item level, you will not be able to turn taxes on or off for an item during a transaction.

  4. Complete the transaction.

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