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Request refund

i bought the wrong product instead of purchasing another, please i need my money to be refunded inorder for me to purchase the relevant product i need?

6 REPLIES 6
Retired
Not applicable

@carolinavera121,

you will have to contact support directly.

Please do not reply to this answer as there is no alternative answer, thanks.

please what name should i mention when the voicemail is on

Retired
Not applicable

Hi @carolinavera121,

Really?? How strange!

Are you calling a number from the 'contact us' link on the main page?

 

(why does this keep happening to me?)

i have tried calling several times but the thing i keep on hearing is "mention a name of the customer you want to speak with" i don't even know any godaddy employee. please its urgent

RachelM
Community Manager

@carolinavera121, As @Retired mentioned, you need to call our Customer Support team for help with this. You can reach them at 480-505-8877. You do not need to know the name of a team member to get help. All the best!

Rachel

RachelM - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

alright thanks for info, done that already and was successful waiting for my bank to proceed