I'd like to know where is the 5Gb of quota for email box ?
I have a new web hosting plan that include 5Gb for storage of email, but in my control panel, I only see 100Mb for distributing with others accounts.
Anybody had the same issue ?
Hi @rnegrisoli. Thanks for being part of GoDaddy Community!
Based on what you're asking, I'd guess you're referring to the free Office 365 (O365) email address that comes with some of our hosting plans. The type of email you're referring to is something else. You should be able to use the instructions in this article to set up your O365 email address. Hope that helps.
I think that could be the Exchange if the communication in "features" was better, but it is not, because I imagined that I could use more accounts or distribute the GB storage in the "workspace email" plan. For me, this is bad news and communication, it is not clear. Now I have a plan with 3 years and bad emails, with poor space.
@rnegrisoli. Thanks for your feedback. I'd like to make sure I understand your concern correctly so I can pass it on to the right people. The image below is what is displayed on our website in regard to the free email plan that comes with hosting accounts and other products. Please let us know which part of the explanation you feel is unclear specifically. If you found the information somewhere else on our website, please specify where it was seen (including the URL) so we can make sure the information we pass on is accurate. Thanks!
It is not in this table.
See the comparison of the "Plan Details":
See the line: "Total email storage" with 5GB.
But, it is not clear what's the email platform and if I can distribute with another emails accounts as "workspace email plan".
@rnegrisoli. Thanks for clarifying. I do see how that could be confusing. To be fair, Workspace Email is not mentioned on the page specifically, whereas Office 365 is. This is still great feedback though, and I'll be sure to pass it on to our product leadership.