Office 365 email - Email sent from my WordPress website going into junk mail

[sdisupport]

Hello everyone,

I just built a WordPress site using GoDaddy domain and hosting.

I purchased an office 365 email account from GoDaddy as well.

But all my email sent fron the contact form of my website are ending up into the junk mail folder.

Can someone please help me?

Thanks for all 🙂

[TLH · Accepted solution]

Hi @sdisupport,

Welcome to the Community!

If the email from your website is being filtered out, you can put the sender address on a Safe Senders List of the Office 365 email, so that it will come directly to the inbox in the email plan you're using for the contact form. You can use the help guides here from Microsoft. If you need further help with it, you can contact any of the support numbers in the link below.