Have had a paid GoDaddy mail account for MANY years. Starting yesterday sending from this account to a gmail account, a red circle with question mark inside started appearing on the recipients e-mail at the 'from' account - that was ME, the sender. Google apparently wants DKIM and SPF authentication but I can find nowhere to do that. Please tell me how to get there and then how to fill out the forms for each. I know they will be TXT but not what GoDaddy wants there. Thanks
Hi @Cathy!
As far as SPF is concerned, assuming you are not using Office 365, the normal default record is:
v=spf1 a mx ptr include:secureserver.net ~all
If you don't already have a txt record that says this, I would add one (using "@" as the host).
DKIM is something I am less familiar with. For my domain, all I have is a SPF record, but if I look in the headers of email I send, the DKIM stuff is added automatically. This leads me to believe that at least in my case, GoDaddy is handling the DKIM automatically.
I would try adding the SPF record, and see where that gets you. Keep in mind it can take up to 48 hours for DNS changes to propagate.
Hope this helps!