Send images with GoDaddy Conversations
Sometimes it's useful to send an image with a message, for example, if a customer asks for a picture of a product. You can do this on all the channels linked to your GoDaddy Conversations account. The file formats supported are .jpg, .png, or .gif. On mobile, animated .gifs can’t be sent yet.
- The GoDaddy Conversations mobile app is not available with free Conversations plans.
- For now, GoDaddy Conversations is available in English-language markets.
To send an image:
On the mobile app, you can currently send only one image at a time.
- Sign in to your GoDaddy Conversations app.
- At the bottom of the screen, tap Conversations.
- Tap the message you want to reply to.
- Tap the paper clip icon to the left of the reply box.
- Select the image you want to send. To remove the image and replace it, tap X on the image and repeat steps 4 and 5.
- (Optional) Add a text message.
- Tap
Send.
To view images in your conversation history:
- In the conversation history, scroll to the image you want to view.
- Tap the image.
- Pinch to zoom in or out.
- To dismiss, tap the X on the image.
- In a web browser, go to your product page.
-
If you have the standalone version of Conversations, scroll to Conversations Unified Inbox and select Web Inbox on the right.
OR
If you have a Websites + Marketing plan, scroll to Websites + Marketing and select Manage next to your site. In the menu on the left, select Conversations.
You'll see a list of all your unarchived conversations.
- Select the message you want to reply to.
- Select
Add to the left of the reply box. - You can select images from your GoDaddy image library or your computer.
- To add an image from your GoDaddy image library, select Insert Image from Library and then select the images you want to send.
- To add an image from your computer, select Attach File from Computer, browse to and select the image, and then select Open.
- (Optional) Add a text message.
- Select
send.
To view images in your conversation history:
- In the conversation history, scroll to the image you want to view.
- Select the image.
- Use the browser zoom feature to zoom in or out.
- To dismiss, click anywhere off the image, or select the X on the image.
Note: Images are sometimes compressed, but this shouldn’t affect the quality more than with traditional MMS.