Skip to main content
Help Center

GoDaddy Conversations Help

Send images with GoDaddy Conversations

Sometimes you want to send an image with one of your messages – for example, if a customer asks for a picture of a product. You can do this on all our channels - Website Messaging, Chat, Instagram, Facebook, and Business Call & Texting.

The file formats supported are .jpg, .png, or .gif. On mobile, animated .gifs can’t be sent yet.

To send an image:

Note: On the mobile app, you can currently send only one image at a time.

  1. Sign in to your GoDaddy Conversations app.
  2. At the bottom of the screen, tap Conversations.


    Conversations bottom menu

  3. Tap the message you want to reply to.
  4. Tap the paper clip icon to the left of the reply box.
  5. Select the image you’d like to send. If you’re not happy with the image, tap X on the image to remove it.
  6. Add any text you’d like to include.
  7. Tap Conversations send icon Send.

To view images in your conversation history:

  1. In the conversation history, scroll to the image you want to view.
  2. Tap the image.
  3. Pinch to zoom in or out.
  4. To dismiss, swipe down or tap the X on the image.
  1. Sign in to your GoDaddy account.
  2. Select the website for which you want to view conversations.
  3. In the menu at the top of the page, select Conversations.
  4. Select the message you want to reply to.
  5. Select the paper clip icon to the left of the reply box.
  6. Browse your computer to find one or more images you’d like to send. Select the images and then select Open. If you’re not happy with an image, tap X on the image to remove it.
  7. Add any text you’d like to include.
  8. Select Conversations send icon send.

To view images in your conversation history:

  1. In the conversation history, scroll to the image you want to view.
  2. Select the image.
  3. Use the browser zoom feature to zoom in or out.
  4. To dismiss, click anywhere off the image, or select the X on the image.

Note: Images are sometimes compressed, but this shouldn’t affect the quality more than with traditional MMS.

More info