Manage all your business communications on one device
Get a unified inbox to simplify communication with customers, plus an optional business phone line managed from your smartphone.
Give customers confidence in your business.
Give customers confidence in your business.
Look professional with a local or toll‒free business phone number managed with your existing smartphone — no extra equipment needed. Telephony available in Deluxe and Ultimate tiers.
Streamline communications across channels.
Streamline communications across channels.
Stay on top of messages in one unified inbox. With all paid plans, connect with popular platforms like Facebook and Instagram, and sync up your email inboxes. No more checking multiple apps.
AI-suggested content boosts consistency.
AI-suggested content boosts consistency.
With the magic of AI, your customers get clear, polished responses quickly that are on brand.
Respond faster to customers with chat widgets.
Respond faster to customers with chat widgets.
Embed chat widgets into your website for clear communication with customers, regardless of whether or not you built your site with GoDaddy or another platform.
What is GoDaddy Conversations? Did it replace Smartline?
Yes, GoDaddy SmartLine is replaced by GoDaddy Conversations mobile app. GoDaddy Conversations helps small businesses with the following features.
Unified Inbox: It helps entrepreneurs manage all of their communication channels, including calls, text messages, GoDaddy Microsoft 365 email and social media – Facebook and Instagram in one place, eliminating the need to switch between different platforms.
Business Phone Number: Get a separate phone number for your business to keep your personal and professional communications separate.
What is Unified Messaging?
Unified Messaging enables one platform to integrate communications from various channels into one user interface where they can be viewed, responded to and accessed without the user having to switch between multiple applications. Conversations offers a unified inbox to access all messages across key platforms like voice, text, GoDaddy Microsoft 365 email and social media like Facebook and Instagram.
Can I use the app with either an iOS or Android phone?
Yes. Conversations is available on both iOS and Android apps.
What calling and texting capabilities do I have with my Conversations second number, and what are the plan limitations?
With your Conversations business number, you can receive texts, pictures, and documents (PDF, DOCX, TXT), and calls from the app —including international numbers—so you don’t have to share your personal number with customers. To send texts, you’ll need to be on a paid plan with a verified business. Registering a local number requires a one-time $19 fee, while toll-free number registration is free. Your subscription includes a generous amount of calls and texts, and most users do not exceed these limits; details can be found in our fair use policy in the Conversations terms and conditions. While you can receive calls from any number, you can only make outbound calls to U.S. phone numbers at this time. For more information, see here.
Can I use my current number with the Conversations app?
Yes. You can port or transfer your existing number over to Conversations from your current carrier. After you purchase Conversations, you will need to contact a GoDaddy Guide at (480) 463-8835 to begin the number transfer process. More details on how the process works can be found here.
Can I get a second phone number for personal use?
Of course! Conversations Business Call & Text is designed for business, but it can be used for non-business purposes. A second phone number is great for little league coaches, listing items for sale online, and more.
Does Conversations use my phone plan's minutes?
You can choose whether you want to make and receive calls on GoDaddy Conversations through an internet connection (mobile data/wifi connection) or by connecting your business number to your personal cellular number. Data and calling rates may apply without unlimited data or calling plan.