FOSMO-94702_Conversations New Tier Launch

Conversations Unified Inbox

Manage all your business communications on one device

Get a unified inbox to simplify communication with customers, plus an optional business phone line managed from your smartphone.

Give customers confidence in your business.
Give customers confidence in your business.
Look professional with a local or toll‒free business phone number managed with your existing smartphone — no extra equipment needed. Telephony available in Deluxe and Ultimate tiers.
Streamline communications across channels.
Streamline communications across channels.
Stay on top of messages in one unified inbox. With all paid plans, connect with popular platforms like Facebook and Instagram, and sync up your email inboxes. No more checking multiple apps.
AI-suggested content boosts consistency.
AI-suggested content boosts consistency.
With the magic of AI, your customers get clear, polished responses quickly that are on brand.
Respond faster to customers with chat widgets.
Respond faster to customers with chat widgets.
Embed chat widgets into your website for clear communication with customers, regardless of whether or not you built your site with GoDaddy or another platform.

Start for Free

Credit card required. Subscription will auto-renew.

4.6 out of 5 stars based on 121,939 reviews

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Choose the best plan for your business

Essentials

Basic messaging

Get a streamlined unified inbox for your business so you can manage messages across platforms.

$4.99

/mo

30-day free trial, then auto-renews at $4.99/mo. Cancel anytime in Account Settings.

Unified inbox for all your messages
Connect and manage up to 3 email accounts
Connect and manage up to 2 social media accounts
Generative AI tools for efficient customer communication
Website chat widgets to engage with customers in real time

Recommended

Deluxe

Enhanced messaging

Get a local phone number with SMS capabilities, plus a unified inbox and AI chat tools.

$12.99

/mo

7-day free trial, then auto-renews at $12.99/mo. Cancel anytime in Account Settings.

Everything in Essentials plus:
Local phone number builds trust in your area
Make and receive calls, plus receive texts. $19 one-time business registration fee required to send text messages
Manage your business phone line directly from your existing smartphone
Connect 2 additional email accounts (5 total)
Connect 3 additional social accounts (5 total)
Launch and manage social ads

Ultimate

Advanced messaging

Get a toll-free number, like 800 or 888, with voice and SMS capabilities, plus advanced ecommerce bots.

$16.99

/mo

7-day free trial, then auto-renews at $16.99/mo. Cancel anytime in Account Settings.

Everything in Deluxe plus:
Connect 3 additional email accounts (8 total)
Connect 3 additional social accounts (8 total)
Toll-free number to boost your brand by looking more established
Free business registration required to send text messages

Plus

All paid plans include:

Account management

Get one user account to get started.

iOS and Android capability

Easily use Conversations on the go.

Reporting tools

Monitor important metrics like volume and response times.

The magic of AI

Generative AI helps you respond faster.

24/7 support

GoDaddy Guides are always here to help.

Unified Inbox

Streamline communications and save time

Easily view, organize, and reply quickly to messages and voicemails from multiple communication channels in one place
Manage messages across key social platforms like Facebook and Instagram without signing into multiple apps
Connect your email to Conversations to stay on top of your emails, along with all your other messages
Connect to the WhatsApp Business Platform to receive customer messages directly to your unified inbox

Conversations is the right call

With a unified inbox and optional business phone number, GoDaddy Conversations helps you grow.

Get a free trial ^, then as low as $4.99 / mo

Start for Free

Olivia F.
GoDaddy Guide

Frequently asked questions

What is GoDaddy Conversations? Did it replace Smartline?

Yes, GoDaddy SmartLine is replaced by GoDaddy Conversations mobile app. GoDaddy Conversations helps small businesses with the following features.

Unified Inbox: It helps entrepreneurs manage all of their communication channels, including calls, text messages, GoDaddy Microsoft 365 email and social media – Facebook and Instagram in one place, eliminating the need to switch between different platforms.

Business Phone Number: Get a separate phone number for your business to keep your personal and professional communications separate.

What is Unified Messaging?

Unified Messaging enables one platform to integrate communications from various channels into one user interface where they can be viewed, responded to and accessed without the user having to switch between multiple applications. Conversations offers a unified inbox to access all messages across key platforms like voice, text, GoDaddy Microsoft 365 email and social media like Facebook and Instagram.

Can I use the app with either an iOS or Android phone?

Yes. Conversations is available on both iOS and Android apps.

What calling and texting capabilities do I have with my Conversations second number, and what are the plan limitations?

With your Conversations business number, you can receive texts, pictures, and documents (PDF, DOCX, TXT), and calls from the app —including international numbers—so you don’t have to share your personal number with customers. To send texts, you’ll need to be on a paid plan with a verified business. Registering a local number requires a one-time $19 fee, while toll-free number registration is free. Your subscription includes a generous amount of calls and texts, and most users do not exceed these limits; details can be found in our fair use policy in the Conversations terms and conditions. While you can receive calls from any number, you can only make outbound calls to U.S. phone numbers at this time. For more information, see here.

Can I use my current number with the Conversations app?

Yes. You can port or transfer your existing number over to Conversations from your current carrier. After you purchase Conversations, you will need to contact a GoDaddy Guide at (480) 463-8835 to begin the number transfer process. More details on how the process works can be found here.

Can I get a second phone number for personal use?

Of course! Conversations Business Call & Text is designed for business, but it can be used for non-business purposes. A second phone number is great for little league coaches, listing items for sale online, and more.

Does Conversations use my phone plan's minutes?

You can choose whether you want to make and receive calls on GoDaddy Conversations through an internet connection (mobile data/wifi connection) or by connecting your business number to your personal cellular number. Data and calling rates may apply without unlimited data or calling plan.