Shared mailbox setup

[AndyPostlewhite]

I have an Email essentials single user email address setup.

should I be able to setup a shared mailbox for

info@xxxx, accounts@.... etc instead of using email alias for these ?

it mentions it in the godaddy help pages but the option shown in the help isn’t available when I log into email management .

I have them setup as alias but would like the shared  mailbox setup instead.

thanks

Andy

[ZulWeb · Accepted solution]

Hello AndyPostlewhite, I hope you are doing well. You can setup a shared email box via Office 365 easily. Office 365 shared mailboxes make it possible for a group of people to monitor and send email from a common email address. Use the steps in this procedure to create a shared mailbox.

Please note that you must have admin permissions to create a shared mailbox. For more information about admin roles and permissions see Office 365 admin roles from Microsoft.

• Log in to your GoDaddy account and open your product.
• Click the Admin tile. 
  .
• In the left sidebar, click Shared mailboxes.
  
• Click Create 
  
• In the Create a shared mailbox box, fill in the fields:
  .

Field What to enter

Name	The display name for your shared mailbox
Email address	The name of the email address (appears before the @)
Domain menu	Select the domain you want to use (appears after the @)
Add members	Enter email addresses to give people permission to use this shared mailbox.

To access a shared mailbox, you have to be added as a member. You will be able to log in to the shared mailbox using your email client or webmail.

• Click Create.
• It can take about 15 minutes for the new shared mailbox to be available to members.

For more info: 

• https://pk.godaddy.com/help/what-is-a-shared-mailbox-20081
• What is an email alias?
• Forwarding email from another inbox
• Forward my Office 365 email to a different email account