Change a CNAME record


CNAME records make your DNS data easier to manage. If you change the IP address of an A record, all CNAME records pointed to that A record automatically follow the new IP address. The alternative solution, multiple A records, is not as simple as using CNAME records.

A CNAME (Alias) record points to an A (Host) record. You can create multiple CNAME records and point them to an A record. The most common CNAME records are the subdomains www and ftp.

Note: If your domain is registered at another company, see the Domains registered at another company section below for instructions.

Looks like you're not logged in. If you log in above (under Text Icon), we can save you a couple of steps.

  1. Go to the DNS Management page.
  2. On the DNS Management page, in the Records section, click the Click pencil icon on existing MX records (pencil icon) next to CNAME.
  3. Make any changes to the record, and click Save when finished.

To change a CNAME record for domains registered at another company

  1. Log in to your My Products page.
  2. If you aren't automatically directed there, make sure to select the My Products tab:
  3. My products tab

  4. Click Manage All:
  5. Manage All

  6. From the top menu, click the DNS tab, and select Manage Zones:
  7. Manage All

  8. Enter the domain name you want to use and click Search.
  9. On the DNS Management page, in the Records section, click the Click pencil icon on existing MX records (pencil icon) next to CNAME.
  10. Make any changes to the record, and click Save when finished.

More info


Was This Article Helpful?
Thanks for your feedback. To speak with a customer service representative, please use the support phone number or chat option above.
Glad we helped! Anything more we can do for you?
Sorry about that. Tell us what was confusing or why the solution didn’t solve your problem.