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Poynt Smart Terminal Help

Poynt Smart Terminal OS release notes

We're always working behind the scenes to add new features and improvements to your Poynt Smart Terminal! Check out the latest OS improvements below.

Your Smart Terminal OS automatically updates to the latest version. You can also manually update your device by tapping Settings, then Software Updates, and then Check for Software Updates.

Ver 1.23.02-524 (Released March 2023)

  • Receipt changes
    The following improvements have been made for customer receipts:
    • Printed receipts will include the customer's name if one was associated with the order.
    • You can now preview receipts with your business info included. To see a preview receipt, tap Settings, and then Receipt Settings.
  • Network Settings

    The Network Settings now include additional network information, including the device's IMEI number. The IMEI number is sometimes required to install a SIM Card into the Poynt V3.0 Smart Terminal.

    To access the Network Settings, tap Settings, and then Network Settings. The IMEI Number is located under Connection.
  • Order search
    You can now search for orders by customer name in the Orders app.
  • General improvements to usability and performance.

Ver 1.22.09-003 (Released November 2022)

  • Receipt Settings
    All receipt format and printer settings have been combined. To adjust receipt settings, tap Settings, and then Receipt Settings.
  • Sticky label printer support
    The Poynt Smart Terminal now supports sticky label printers. (The Easy Labels app is required.) Please review the recommended printers and accessories.
  • IMEI Number
    The IMEI Number is now accessible on the Smart Terminal. This number is sometimes required to install a SIM Card into the Poynt V3.0 Smart Terminal. To find the IMEI Number, tap Settings, and then About.
  • General improvements to usability and performance.

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