GoDaddy Help

Process Payments in WooCommerce with Virtual Terminal

GoDaddy Payments users on a Managed WordPress plan can use the GoDaddy Payments Virtual Terminal in WooCommerce to manually create orders and process credit or debit card payments from the Edit Order page.

  1. Sign in to WordPress.
  2. Go to WooCommerce > Orders > Add order if you’re creating the order on behalf of the customer, or go to WooCommerce > Orders and select the order that’s pending payment.
  3. Add, modify or verify the relevant order details like customer name, billing or shipping address, products in the order, etc.
  4. Click on the Charge with Virtual Terminal button. If you don’t see the button, you still need to create the order.
  5. Select the transaction type: Charge or Authorize (Note that if you authorize, you can manually charge later, or charge by changing the WooCommerce order status to Completed.)
  6. Enter the customer’s email address, phone number and credit card information, including: credit card number, expiry date, CVV, ZIP code, and optionally the street number.
  7. Click the Charge or Authorize button, depending on the type of transaction.

The customer will receive the default WooCommerce email related to the transaction. The Virtual Terminal sale will appear under Transactions in the GoDaddy Payments Hub and be deposited into your bank account as soon as the next business day. The fee of 3.3% is automatically subtracted from the payment.

Note: If Address Verification Service (AVS) or Card Verification Value (CVV – the 3- or 4-digit code on the back of most cards) verification fails or is mismatched, but the charge succeeds, you will have the option to keep the charge or void it. If you think that you entered the credit card information incorrectly, you can void the transaction to avoid possible deposit delays.

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