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Update Website Messaging to Chat + Conversations

Update Website Messaging to the new Chat + Conversations for an even better experience, including real-time chat, automated messaging that helps your customers even when you’re not available, and the ability to customize your chat experience.

Required: We’re retiring Website Messaging on July 27, 2022. Update to Chat + Conversations now to keep responding to your customers’ messages.

Updating is free and takes only a few seconds.

  1. In a browser, go to your GoDaddy product page.
  2. Scroll to Websites + Marketing and select Manage next to your site.
  3. Select Edit Website or Edit Site to open your website builder.
  4. In the bottom-right corner, select Messaging.
  5. At the top of the panel on the right you'll see the REQUIRED UPDATE banner. Select Update Now.
    Update website messaging to Chat + Conversations
  6. Read the information explaining what updating gives you. When you’re ready, select Update Now (Required).
    Information about Chat + Conversations
  7. At the top of the screen, select Publish to republish your website with Chat + Conversations enabled.
    Publish your website

Your new and improved chat feature is now ready!

Related steps

  1. Customize my chat widget
  2. How do I see and respond to my chat messages?

More info

  1. Connect GoDaddy Conversations to my Facebook business page
  2. Connect GoDaddy Conversations to my Instagram business account