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    Domain not showing on Investor app

    I listed two of my domains wedlock.us and domainrow.com in Godaddy auctions. I kept them on watchlist too.

    I installed Godaddy Investor app on my Android mobile and tried to search my domain name. But the fact is, I am not seeing my domain names on Godaddy Investor app.

    Search returns to 'Nothing found'.

    Note: I used premium auction for wedlock.us domain.

    What should I do now?

    1 ACCEPTED SOLUTION
    SG4101
    Employee

    Hello @ksyfullah07 and welcome to the Community!

     

    I am sorry you are experiencing this issue. I am not an expert at selling domains but I was able to search your listed domains on auctions.godaddy.com and successfully pulled up each domain. 

     

    In regards to troubleshooting your issue, I would suggest to:

    1. Uninstall the app.
    2. Reinstall the app.
    3. Open the app and login.
    4. Search for your listed domains

    If after completing these steps and the issue still exists, please reach out to GoDaddy Support for further assistance.

     

    GoDaddy Support is available 24/7 via phone or chat!

     

    GoDaddy Support is available 24/7!

    2 REPLIES 2
    SG4101
    Employee

    Hello @ksyfullah07 and welcome to the Community!

     

    I am sorry you are experiencing this issue. I am not an expert at selling domains but I was able to search your listed domains on auctions.godaddy.com and successfully pulled up each domain. 

     

    In regards to troubleshooting your issue, I would suggest to:

    1. Uninstall the app.
    2. Reinstall the app.
    3. Open the app and login.
    4. Search for your listed domains

    If after completing these steps and the issue still exists, please reach out to GoDaddy Support for further assistance.

     

    GoDaddy Support is available 24/7 via phone or chat!

     

    GoDaddy Support is available 24/7!

    Thanks for the reply...I also find the domains on auctions.godaddy.com
    But when I search in app, I failed to find them...
    I will try your method and will update you of finding...Thanks