Hello,
I have searched everywhere and there's no support on this service
How do I cancel Auction membership?
they keep charging and it's super annoying, just taking $ off my account,
Please help
I had trouble finding it also but I did eventually get it under ACCOUNT SETTINGS -> RENEWALS & BILLING, check the box and then Cancel Renewal at the top. Good luck!
Hi @MichaelPerez,
Simple really, your auction membership must be under auto-renew...... cancel the auto-renew.
"I don't work here, just helping out when I can."
Thanks, but where do I do that?
I searched all around but did not find it.. can you guide me step by step? (the interface doesn't allow it and it seem intentional)
Hi @MichaelPerez,
It should be listed under your products. Log in, go to products, find it and you should see that auto renew is on yes?
Other than accessing your account I can't really advise any further as I can't work blind.......
"I don't work here, just helping out when I can."
I had trouble finding it also but I did eventually get it under ACCOUNT SETTINGS -> RENEWALS & BILLING, check the box and then Cancel Renewal at the top. Good luck!
Thanks to Chopper.
I think it's a strategy by GoDaddy to stop you cancelling Auto-renewal.
Whenever I have to cancel Auto-renewal I have to spend 15 minutes looking unsuccessfully at every possible spot it could be. Then I go to Google and luckily, the Community has answered the question.
It doesn't say much for GoDaddy design but it does make them more money, the worse it is laid out.
YES:
After ACCOUNT SETTINGS -> RENEWALS & BILLING it was obvious.
NO:
Here's where NOT to go:
MY PRODUCTS -> DOMAIN PRODUCTS -> Auction Membership -> Manage -> Settings (and don't waste time to look under the Payment tab)