Can't find my Godaddy Domain

[folay101]

Hello,

I logged in to my account to upload my SSL generated certificate but i cant find my domain and cpanel , telling me to purchase another domain, it redirected me to Godaddy domain management, but I can't find my domain there. It shows that I don't have hosting plan nor do I have a domain!. please really need this to be resolved and upload my ssl certificates .Thanks

[PL281]

@folay101 

Which GoDaddy server are you trying to upload this to cPanel / VPS / Managed WordPress??

[folay101]

My hosting and domain is from godaddy but am using wordpress

[TLH]

Hi @folay101,

It sounds as though you may be entering the wrong account. Check your emailed receipt for the purchase of your domain and hosting. The customer number where you'll find those products will be in the upper right area of the receipt. If you have accidentally created a second account, our customer support team can merge them together for you for easier management. 

[folay101]

Hello , Thanks for your reply , here is my order number xxremovedxx , and
here is my customer number xxremovedxx, kindly help rectify this because i
did't make any other purchase. Thanks


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[PL281]

@folay101 

I sent you a direct message. For this issue you may have to call GoDaddy directly as it maybe an account issue. Please reply to the direct message and I will see if I can help you out.