cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution

can not change the default nameserver

hey ,
im the owner of the domain name superhamsters.com and when i go to manage DNS and i found that i cant change the default nameserver to my personal ones , there is no edite button .
thanks

Untitled.jpg

2 REPLIES 2
Super User III
Super User III
Solution

Re: can not change the default nameserver

Hey there @superhamsters,

 

First thing I'd do is clear my cache, restart my router, and reboot my machine to see if that's the issue. If not, your only recourse is to give support a call or start a livechat as that would be a system glitch. We can't help with those on the community forums because we're volunteers.

 

Hope that helps!



Best Regards,

Joe


Check out my site! | My Garage Articles | Portfolio/Resume

* Please note that I offer free advice on this forum. I DO NOT PROVIDE ANSWERS VIA PM. If you would like personalized help, you can see my pricing on my services page. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *


Get Better Support on the Community Boards!


Etiquette When Asking for Help from the Community

Re: can not change the default nameserver

Hello@mrvapor I've tried changing the nameservers to custom Namecheap and even called customer care and have it changed from their side but still having the same issues , still didn't change.
Pls I need help