Customer Support

Kristina Romero

10 customer service rules every web professional should follow

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Elizabeth Leer

Tips for implementing quality post-sale customer service without being a pest

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Maddy Osman

Should you consider outsourcing customer service for your eCommerce business?

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Derek Miller

Celebrate Customer Service Week for your retail and eCommerce business

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Raubi Marie Perilli

Measuring customer satisfaction as a service-based business

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Robin Walters

How to create the best retail customer service experience

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Kendra Corpier

Video game customer service: How to cater to your players

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Tom Rankin

Web pro client relations 101: How to ensure satisfaction

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Ariana Crisafulli

Tips for handling customer inquiries over the phone

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Judith Kallos

Start-to-finish eStore customer service tips

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Reuben Yonatan

5 great click-to-call plugins for WordPress websites

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Tom Rankin

A small business quickstart guide to creating a service intake process

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Ariana Crisafulli

Customer service survival guide for small businesses

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Alicia Doiron

Customer service chat for your eCommerce store — what to consider

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Erik Deckers

What is the net promoter score?

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Dan Hughes

Customer service performance metrics you need to track

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