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System Status
Poynt Card Reader Help
Get started with the Poynt Card Reader
Learn how to order, set up and connect your Poynt Card Reader
Dive in: Poynt Card Reader articles
Get started with the Poynt Card Reader
What's included with my Poynt Card Reader?
What devices are available with GoDaddy Payments?
Order a Poynt Smart Terminal or Poynt Card Reader
Using the Poynt Card Reader
Sync with the GoDaddy mobile app, learn what the LED lights mean and manage the devices in your account
Change your device name or catalog
View or change the paired Poynt Card Reader
Download the GoDaddy mobile app
What do the Poynt Card Reader lights and sounds mean?
Process orders, payments and transactions
Process orders with your Poynt Card Reader, review payouts, and learn about refunds and chargebacks
Process a credit card transaction with the Poynt Card Reader
Process a transaction with the GoDaddy mobile app
Create an order in the GoDaddy mobile app
View my orders
What does this transaction status mean?
Issue a refund to my customer
Troubleshoot the Poynt Card Reader
Get help with power problems, sync issues, card reader errors, physical damage and more
My Poynt Card Reader isn't powering on
My Poynt Card Reader won’t read cards
My Poynt Card Reader won't connect to my mobile device
Physical damage to the hardware
Replace hardware and accessories
Learn how to exchange or return your device, order replacement items and check warranty info
Check my order status
My order is missing
Order printer paper rolls and other accessories
Replace my Poynt Smart Terminal or Poynt Card Reader
Return my Poynt Smart Terminal or Poynt Card Reader
What is the warranty on my device?
Learn about GoDaddy Payments
Learn about the features available with GoDaddy Payments
Dive in: GoDaddy Payments all-articles list
What is GoDaddy Payments?
Which payment methods work with GoDaddy Payments?
Get started with GoDaddy Payments