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Auto renewal refund

I recently moved to another host server but forgot to disable auto renewal. I have been trying to use the chat function but it keeps saying “chat loading”. I will like to request a refund please. Thank you.

1 ACCEPTED SOLUTION

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Super User II
Super User II
Solution

Re: Auto renewal refund

@Mr_charles 

 

The only way you can request a refund is either via phone support or live chat. For the live chat, try loading the GoDaddy site in an incognito (chrome) or private window (firefox, explorer), and you will probably be able to use the chat with no issue. Also, make sure it's on the U.S. version of the site.



I am a GoDaddy End User - Just Like You
* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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Etiquette When Asking for Help from the Community


View solution in original post

1 REPLY 1
Highlighted
Super User II
Super User II
Solution

Re: Auto renewal refund

@Mr_charles 

 

The only way you can request a refund is either via phone support or live chat. For the live chat, try loading the GoDaddy site in an incognito (chrome) or private window (firefox, explorer), and you will probably be able to use the chat with no issue. Also, make sure it's on the U.S. version of the site.



I am a GoDaddy End User - Just Like You
* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community


View solution in original post