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My domain transfer removed

Hello

 

In last November I did a domain transfer to GoDaddy,

but there was a problem in the domain.

 

I contacted GoDaddy team, they told me that the domain blocked by ICANN till 13 Jan and we cannot transfer it before that date.

 

Before a couple of days I received a message from GoDaddy that they delete the transfer action (I don't know why),.

 

I'm trying to contact the online service for more than 3 days but i found it offline,

I didn't find any support email to contact them, and I didn't receive any money refund.

 

Any Advice please?! 

1 REPLY 1
Former Employee

 Greetings @muhtarsweets,

 

Well, that was an unexpected surprise. It's likely that the transfer request timed out (30 days) before it was eligible to begin due to the hold. Just contact support for a credit and they can get it started over again for you.

 

I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support