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    whyvb
    Getting Started

    Zip file does not extract correctly

    I have uploaded a zip file (joomla quickstart) to the file manager. When extracting it, it just extracts one file named License.txt

     

    I extract zip files usually without issues. I also unzipped the file on my computer and there is no problem. It is just when extracting it on the file manager that this problem happened.

     

    My hosting plan is Plesk windows

     

    Any suggestion?

    1 REPLY 1
    Heather
    Employee

    Hello @whyvb!

     

    Thank you for posting. It sounds like the zip file isn't uploading completely. How are you uploading the file and then unzipping it? Have you tried using an FTP program and uploading the already unzipped files

     

    Heather - GoDaddy | Community Moderator
    24/7 support available at x.co/247support