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Error on Nameserver Change

icannot change my name server  when i try to link my domain with cloud flare

show to me that message There was an error processing your request. Please try again. If the error continues contact support at +971 4 586 8748.

 
1 ACCEPTED SOLUTION
Moderator
Moderator

Hi @eltayeb,

 

Welcome to the Community!

First, you'll want to make sure your domain name is active. Check to see that it's not needing renewal, or pending an ICANN verification. You'll also need to be sure the new nameservers are valid for your domain and its hosting server. Then, if you're still having trouble, you should try making the change using a private/incognito browsing window to avoid caching previous efforts. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

1 REPLY 1
Moderator
Moderator

Hi @eltayeb,

 

Welcome to the Community!

First, you'll want to make sure your domain name is active. Check to see that it's not needing renewal, or pending an ICANN verification. You'll also need to be sure the new nameservers are valid for your domain and its hosting server. Then, if you're still having trouble, you should try making the change using a private/incognito browsing window to avoid caching previous efforts. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post