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can't create subdomain mail.mydomain.com

I tried to create new subdomain mail.mydomain.com but it shows error as mail.mydomain.com is already exists. Though it shows already exists i can't find this subdomain anywhere on my account.

P.S: I have hosted email with godaddy for my main domain. Now i would like to create new subdomain and host email with third party provider(mail gun).

1 REPLY 1
T-3D
Former Employee

Hi @wisdomwebs,

 

Have you tried deleting it and recreating it? To delete:

https://www.godaddy.com/help/delete-a-subdomain-19941

 

To recreate: 

https://www.godaddy.com/help/add-a-subdomain-20047

If you still encounter the issue, feel free to contact support for a more specific look at the set-up.

 

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support