GoDaddy combats coronavirus-related fraud and abuse

Protecting customers and internet users
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GoDaddy is committed to protecting our customers and internet users everywhere during the coronavirus (COVID-19) global pandemic by combatting COVID-19 related fraud, scams and abuse on our platform.

Sadly, throughout our more than 20-year history, we have seen bad actors seek to profit off of natural disasters and other tragedies. As a result, we have developed robust procedures and resources to protect consumers.

GoDaddy has teams dedicated to investigating every abuse complaint the company receives. We do not tolerate abuse on our platform and our Universal Terms of Service (UTOS) gives us broad discretion to act on complaints, and this includes COVID-19 abuse. To date, our teams have already investigated and removed COVID-19 fraud sites in response to reports, and our vigilance will continue long after the COVID-19 crisis comes to an end.

In particular, GoDaddy is taking action against domain names, websites, email, and any other products associated with prohibited activities including (but not limited to):

  • Selling fake COVID-19 test kits
  • Selling fake COVID-19 treatments or purported vaccines
  • Product scams related to COVID-19
  • Phishing, botnets, or the distribution of malware
  • Other fraudulent or illegal activities

We’ve equipped our teams with the tools and technologies they need to promptly investigate any and all reports of abuse. But we need your help to stay ahead of this public health threat. We ask that you submit any reports of COVID-19 abuse or fraud on GoDaddy’s platform via our online form or our new dedicated email: COVIDabuse@Godaddy.com.

We’re all in this together and we can all make a positive difference in this crisis. Please stay safe and healthy during these unprecedented times.

Image by: Paulius Dragunas on Unsplash

James is a 15-year veteran of the domain name industry GoDaddy’s VP of Public Policy. He’s a frequent contributor to internet governance projects at ICANN and in Washington, D.C. When he’s not advocating for GoDaddy customers, you can find James cycling or cheering for his Iowa Hawkeyes.