What to do about the SSL 3.0 Poodle vulnerability

Watch out, this one bites

As of Tuesday night we’ve been closely monitoring the SSL 3.0 “Poodle” vulnerability. We’ve reviewed the impact to our customers and people who visit our website, and we found that Poodle poses a significant risk. So today, we’ve removed SSL 3.0 access to our primary systems, including our website and customer account management tools.

What does this mean to you?

Will this impact access to GoDaddy or your accounts? Probably not. Only people using an outdated browser (like Internet Explorer 6) will notice anything strange. If someone visits our website using an outdated browser, they won’t see an error. They won’t be able to access their account.

SSL 3.0 - Cannot Find Server

If you’re one of the few using an older browser, the fix is simple: download and use a newer browser. Try the latest versions of one of these:

On the plus side, most modern web browsers make future security updates like this a snap. Two years from now, when we’re handling another security vulnerability (it’ll happen), modern browsers will update automatically. It’s what you might call a win-win situation.

For our current hosting customers

We’re updating our servers and removing SSL 3.0 functionality as well. If you manage your own server, we’ll send you step-by-step instructions for updating your system and disabling SSL 3.0.

Thanks for your patience. If you need any help updating your browser, or have questions about your account, don’t hesitate to contact us. If you’re curious and have a (serious) technical background, you can learn more about the Poodle vulnerability here.

Learn about the four types of SSL certificates available.

Wildcard SSL Certificate
Extended Validation SSL Certificate
SAN SSL Certificate
Organization Validation SSL Certificate

Image by: SuperiorRAW via Compfight cc

Archive Product Disclaimer

The GoDaddy product information in this article is outdated and currently under review for accuracy. For the latest up-to-date product information please visit godaddy.com

Shawn Pfunder
Shawn's been working with freelancers, entrepreneurs, and business owners for more than 20 years. He's consulted companies large and small on communication, social media, and marketing strategies. At heart he's a small-business superfan. He believes that working for yourself is one of the most courageous and creative moves anyone can make. Currently, he's the senior director of communications at GoDaddy. When he's not hanging out with solopreneurs, Shawn loves to write, run, and travel. He's passionate about teaching and he's convinced that a good story is the best way to do it — especially if it involves El Caminos, potato fields, and really loud music.