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Setting up additional SPF record (subdomain)

Good afternoon,


I am trying to add a TXT record for a subdomain, but every time I try it says "an unexpected error occurred". Been trying the entire day, without luck.


I checked answers in the forum and I am doing the same as recommended, without luck. Do I need the Premium DNS to do it?


Thanks in Advance,

Fernando & Eduardo

Community Manager

Hi @fmcoutinho. Thanks for being part of GoDaddy Community! Issues like this are often caused either by browser caching or a conflict with a browser plugin/extension. I'd suggest first clearing your browser's cache and cookies. If that doesn't help, then try using a cacheless browsing window (FireFox private window, Chrome incognito, etc.), then an entirely different browser. If that also doesn't work, you'll want to try to connect with support


JesseW - GoDaddy | Community Manager | 24/7 support available at | Remember to choose a solution and give kudos.