• GoDaddy Community
  • Websites + Marketing | Website Builders
  • Websites + Marketing | Website Builders

    cancel
    Showing results for 
    Show  only  | Search instead for 
    Did you mean: 
    Highlighted
    Helper I

    internal error on Joomla Administrator

    when i tried to log in on my site administrafor then check system information on joomla i recieve a message like this.
    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.
    Web Server at ciudadmedicalzam.com

    1 REPLY 1
    Highlighted
    Community Manager
    Community Manager

    Re: internal error

    Hi, @ciudadmedical. 500 errors can be caused by a variety of things. To figure out what's causing it, you'll need to see the details behind the error. Looking at your site header, I see you're hosted on a Plesk account. For that type of account, you'll need to disable custom errors so the full error details can be visible. This article explains how to do that. Once you have the error details, you may want to follow up here with more information. Other forum users may be able to suggest a solution. 

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.