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    JuanDT
    New

    mp4 Video not playing on iPhones

    Hi All,

     

    I loaded an mp4 file to a fie section which needs to be downloaded on smart devices for offline use.

     

    The video plays and downloads for Android phones and Apple Macs but NOT for iPhones.  I contacted GoDaddy support, and they mentioned it's an Apple issue. Getting Apple support is an absolute nightmare.  

    Is anyone aware of such an issue or know of a workaround or even other suggestions?

    It's critical to get it working.

    Any help will be appreciated.

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