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    Trouble connecting my website to an external database

    Hello,  I have some module installed which requires connection to the external database. 

    For some reason there application is not able to connect to the database.

    How can I allow my application to connect to external database?

    2 REPLIES 2
    Helper V

    What is "some module"? What is "external database"?

    Community Manager

    Hi @Bryan1

     

    Thanks for joining GoDaddy Community! Glad to have you. 

     

    It would be difficult to say for sure what is happening without more information. The answer could change depending on the type of hosting you have, what app you're module is part of, and how it's trying to connect. If I were to guess, I would say it probably either has to do with the connection information you're using or the port you're attempting to connect through is blocked. Please consider adding additional information here so that Community members can try to help!

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.