Whether your customers are signing up for a newsletter or making purchases on your online store, you want them to trust you with their personally identifiable information. To reassure your customers and maintain security, there are a few must-haves for your website.
First, if customers enter information on your website — such as names, addresses and credit card numbers — then you definitely need an SSL (Secure Sockets Layer) certificate to protect that information. Check out What is SSL to learn more.
Finally, because it is confidential, you must store customer information securely. Create a plan for how you’ll store such information, and make sure your employees are aware of it. For example, you can use an electronic spreadsheet or customer relationship manager (CRM) database. For best practices on storing data, see How Small Businesses Can Protect and Secure Customer Information.
Learn about the four types of SSL certificates available.