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System Status
Poynt Smart Terminal Help
Get started with the Poynt Smart Terminal
Learn how to order, set up and connect your Poynt Smart Terminal
Dive in: Poynt Smart Terminal articles
Get started with the Poynt Smart Terminal
What's included with my Poynt Smart Terminal?
Connect my Poynt Smart Terminal to a Wi-Fi connection
What devices are available with GoDaddy Payments?
Order a Poynt Smart Terminal or Poynt Card Reader
Using the Poynt Smart Terminal
Set up your product catalog, manage users and customize your settings
Create a product catalog
Add products to the product catalog
What is the Poynt Smart Terminal App Center?
Add or remove Poynt Smart Terminal users
Customize my Poynt Smart Terminal screen
Adjust the settings on the Poynt Smart Terminal
Process orders, payments and transactions
Process orders with your Poynt Smart Terminal, review payouts, and learn about refunds and chargebacks
Process transactions with the Poynt Smart Terminal
Create an order on the Poynt Smart Terminal
Process a pickup order on the Poynt Smart Terminal
Process a local delivery order on the Poynt Smart Terminal
View my orders
Add customer tips to transactions
Troubleshoot the Poynt Smart Terminal
Get help with power problems, connectivity issues, blank screen, physical damage and more
My Poynt Smart Terminal isn't powering on
My Poynt Smart Terminal can't scan cards
Troubleshoot Wi-Fi connectivity
A pickup or local delivery order isn’t appearing on the Poynt Smart Terminal
My Poynt Smart Terminal screen is blank
Physical damage to the hardware
Problems with the Poynt Smart Terminal printer
Connect accessories and peripherals
Learn how to order and connect accessories for the Poynt Smart Terminal
Which printers and accessories can I use with the Poynt Smart Terminal?
Connect a printer to the Poynt Smart Terminal
Connect an accessory to the Poynt Smart Terminal
Load a roll of printer paper
Order printer paper rolls and other accessories
Replace hardware and accessories
Learn how to exchange or return your device, order replacement items and check warranty info
Check my order status
My order is missing
Order printer paper rolls and other accessories
Repair my Poynt Smart Terminal or Poynt Card Reader
Return my Poynt Smart Terminal or Poynt Card Reader
What is the warranty on my device?
Learn about GoDaddy Payments
Learn about the features available with GoDaddy Payments
Dive in: GoDaddy Payments all-articles list
What is GoDaddy Payments?
Which payment methods work with GoDaddy Payments?
Get started with GoDaddy Payments